How To Order Services Online
How to Place Your Order Online:
1. Choose Your Service
- Select your service based on the size of your lawn.
- If you are unsure of your lawn's size, please use the Contact Us section and include your full address. We will provide the size range for your lawn.
- Important: The gate or entrance to your backyard must be at least 50" to accommodate our equipment.
2. Submit Your Order Online
- Complete your order and make payment directly on our website.
- After payment, you will receive a confirmation email with your order number.
- Your order will be added to our service log and scheduled once our spring/fall season begins.
3. Scheduling & Service Dates
- Services are tentatively set to begin early to mid September, weather and soil conditions permitting.
- We schedule services by grouping properties for efficiency.
- Once your service date range is assigned, you will receive an email notification in advance.
4. Preparing Your Property
- Upon receiving your scheduling email, please mark any irrigation lines, invisible dog fences, underground internet cables, or other obstructions so our technicians are aware before work begins.
- Services are performed Monday through Friday and occasionally on Saturdays if weather delays occur.
5. Order Deadline & Refund Policy
- Fall ordering closes on October 10th.
- Please note: Due to processing fees and materials purchased in advance, we do not offer refunds.
- If you cancel your service for reasons not related to Cleveland Aeration, a credit for future services will be provided instead.
- By placing an order, you agree to our No Refund Policy.
Cleveland Aeration is committed to excellent customer service and helping improve the overall health of your lawn.